ECO-401 Chapter 1 MCQs part 2 WHAT IS MANAGEMENT

WHAT IS MANAGEMENT?

43. _____________ is the process of getting activities completed efficiently and effectively with and through other people.
a. Leading
b. Management
c. Supervision
d. Controlling
(b; easy; p. 7)

44. The distinction between a managerial position and a nonmanagerial position is  _______________.
a. planning the work of others
b. coordinating the work of others
c. controlling the work of others
d. organizing the work of others
(b; moderate; p. 7)


45. _____________ distinguishes a managerial position from a nonmanagerial one.
a. Manipulating others
b. Concern for the law
c. Increasing efficiency
d. Coordinating and integrating others’ work
(d; moderate; p. 7)

46. An automobile manufacturer that increased the total number of cars produced at the same cost, but with many defects, would be _____________.
a. efficient and effective
b. increasing efficiency
c. increasing effectiveness
d. concerned with inputs
(b; difficult; p. 8)

47. Effectiveness is synonymous with _____________.
a. cost minimization
b. resource control
c. goal attainment
d. efficiency
(c; difficult; p. 8)

48. Efficiency refers to _____________.
a. the relationship between inputs and outputs
b. the additive relationship between costs and benefits
c. the exponential nature of costs and outputs
d. increasing outputs regardless of cost
(a; moderate; p. 7)

49. The management process functions consist of ______________.
a. planning, organizing, staffing, and directing
b. planning, organizing, leading, and directing
c. planning, organizing, leading, and staffing
d. planning, organizing, leading, and controlling
(d; moderate; p. 9)

50. In successful organizations, ______________.
a. low efficiency and high effectiveness go hand in hand
b. high efficiency and low effectiveness go hand in hand
c. high efficiency and high effectiveness go hand in hand
d. high efficiency and high equity go hand in hand
(c; moderate; p. 8)

51. Whereas _____________ is concerned with the means of getting things done, _____________ is concerned with the ends, or attainment of organizational goals.
a. effectiveness; efficiency
b. efficiency; effectiveness
c. effectiveness; goal attainment
d. goal attainment; efficiency
(b; difficult; p. 8)

WHAT DO MANAGERS DO? MANAGEMENT FUNCTIONS

52. The five management functions of planning, organizing, commanding, coordinating, and controlling was proposed by ______________.
a. Frederick W. Taylor
b. Henry Ford
c. Chester Barnard
d. Henri Fayol
(d; difficult; p. 9)

53. _____________ was a French industrialist who identified the basic management functions.
a. Weber
b. Taylor
c. Herzberg
d. Fayol
(d; moderate; p. 9)

54. Writing an organizational strategic plan is an example of the ______________ management function.
a. leading
b. coordinating
c. planning
d. organizing
(c; difficult; p. 9)

55. Organizing includes _____________.
a. defining organizational goals
b. hiring organizational members
c. motivating organizational members
d. determining who does what tasks
(d; difficult; p. 9)

56. A manager resolving conflict among organizational members is performing what function?
a. controlling
b. commanding
c. directing
d. leading
(d; moderate; p. 9)

57. The process of monitoring, comparing, and correcting is called _____________.
a. controlling
b. coordinating
c. leading
d. organizing
(a; moderate; p. 9)

MANAGEMENT ROLES

58. Mentoring is primarily associated with the management function of _____________.
a. planning
b. organizing
c. leading
d. controlling
(c; difficult; p. 13)

59. __________ developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles.
a. Henri Fayol
b. Henry Ford
c. Henry Mintzberg
d. Henry Morris
(c; moderate; p. 10)

60. According to Mintzberg’s management roles, the _____________ roles are those that involve people and other duties that are ceremonial and symbolic in nature.
a. informational
b. interpersonal
c. technical
d. decisional
(b; easy; p. 10)

61. The roles of disseminator, figurehead, negotiator, liaison, and spokesperson are more important at the __________ levels of the organization.
a. lower
b. middle
c. higher
d. supervisory
(c; moderate; p. 11)

62. Which of the following is not an example of a decisional role according to Mintzberg?
a. spokesperson
b. entrepreneur
c. disturbance handler
d. resource allocator
(a; moderate; p. 11)

63. A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role?
a. informational
b. leader
c. liaison
d. disseminator
(c; moderate; p. 11)

64. A finance manager who reads the Wall Street Journal on a regular basis would be performing which role?
a. figurehead
b. monitor
c. disseminator
d. interpersonal
(b; moderate; p. 11)

65. The _____________ role is more important for lower-level managers than it is for either middle- or toplevel managers.
a. leader
b. entrepreneur
c. spokesperson
d. disseminator
(a; difficult; p. 11)

66. Many of Mintzberg’s roles align with the basic functions of management. For example, the _____________
role is a part of planning.
a. figurehead
b. leader
c. liaison
d. resource allocation
(d; moderate; p. 11)

67. The emphasis that managers give to various roles seems to be based on their _____________.
a. organizational level
b. tenure with the organization
c. experience in their field
d. personality
(a; easy; p. 11)

68. Which of the following is not an example of an interpersonal role according to Mintzberg?
a. figurehead
b. leader
c. liaison
d. spokesperson
(d; difficult; p.11)

69. According to Mintzberg’s management roles, the ______________ roles involve receiving, collecting, and
disseminating information.
a. interpersonal
b. informational
c. technical
d. decisional
(b; difficult; p. 11)

70. All of the following are examples of informational roles according to Mintzberg except___________.
a. liaison
b. monitor
c. disseminator
d. spokesperson
(a; difficult; p. 11)

71. Which of the following is not an example of a decisional role according to Mintzberg?
a. spokesperson
b. entrepreneur
c. disturbance handler
d. resource allocator
(a; moderate; p. 11)

72. Many of Mintzberg’s roles align with the basic functions of management. For example, all three
interpersonal roles are part of the _____________ function.
a. organizing
b. planning
c. leading
d. controlling
(c; moderate; p. 11)

73. According to the textbook, all of the following are managerial roles that are more important at the higher levels of the organization except ________________.
a. leader
b. disseminator
c. figurehead
d. negotiator
(a; difficult; p. 11)